Our terms and conditions

General Terms and Conditions

1. scope of application

The following General Terms and Conditions (GTC) shall apply to all business relations between us and our customers. Any deviating or supplementary terms and conditions shall only become part of the contract if we confirm them in writing.

2. conclusion of contract

Our offers are subject to change and non-binding. By ordering a service, the customer bindingly declares that he wishes to purchase the ordered service. We shall be entitled to accept or reject the customer's offer within 14 days.

3. prices and terms of payment

The prices quoted by us are exclusive of the applicable statutory value-added tax. Payment of the agreed price shall be due immediately after performance of the service, unless otherwise agreed. In the event of late payment, we shall be entitled to charge interest on arrears at a rate of 5% above the respective base interest rate.

4 Delivery

Delivery shall be made exclusively at the risk and expense of the customer. The risk shall pass to the customer as soon as the goods leave our warehouse. The customer is obliged to check the goods for completeness and defects immediately upon receipt. Defects must be reported in writing without delay.

5 Warranty

The statutory warranty provisions shall apply. Insofar as we are liable for defects, we shall be entitled, at our discretion, to repair or replace the goods within a reasonable period of time.

6. liability

We shall only be liable for damages that are due to gross negligence or intent on our part. Liability for indirect damage or loss of profit is excluded.

7. data protection

We observe the applicable data protection regulations. Personal data of the customer will be used exclusively for the fulfillment of the contract and will not be disclosed to third parties.

8. final provisions

The laws of the Federal Republic of Germany shall apply. Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provisions shall be replaced by a provision that comes as close as possible to the economic purpose of the invalid provisions.